Meet our leadership team

Hannah Gibson

CEO

Hi, I’m Hannah. I’m the CEO of Ocado Retail and I’m thrilled to be leading this incredible business.

I’ve spent more than 10 years at Ocado in a range of senior customer, commercial and technology positions – most recently, as Chief Product Officer for Ocado Technology. Before the launch of Ocado Retail, I held a number of roles on the Ocado Leadership team, including as Head of Ocado Zoom and Head of Product & Merchandising. I hold a Politics and Economics degree from the University of Cambridge.

Favourite thing about shopping at Ocado: I love to cook for my family and friends so for me it’s the range of products that we offer – I like to experiment with different foods so I’m always able to find something new to try.

Mathew Ankers

Chief Financial Officer

Hi, I’m Mat. I joined Ocado in September 2023 and lead finance, operations and insight for the business.

Life Before Ocado: I’ve spent the last 8 years of my professional life at Pepco Group N.V. a high growth, publicly listed discount retailer with stores across Europe in a variety of finance, strategy and transformation roles. Prior to Pepco Group I held finance roles with French Connection and Telefonica. I’ve been fortunate that across my career I’ve been able to live and work across Europe doing stints in Madrid, Marseille and Poznan. I’m a chartered accountant and have a Philosophy and Politics degree from Durham University.

Favourite thing about shopping at Ocado: As a busy household, I love the convenience and service of our offer. The instant shop feature makes sure we don’t forget the basics for our boys’ lunches and the inspiration from the recipes make it incredibly easy to make something new either as a family or as a couple.

Amit Chitnis

Chief Commercial Officer

Hi, I’m Amit. I joined Ocado in December 2023, and I’m responsible for buying and commercial strategy.

Life before Ocado: After a few years at the Tata Group and then working at Bain & Company, I’ve spent the last 10 years at Tesco, across various commercial roles, most recently as the UK Grocery Director. I hold a MBA from INSEAD, and a degree in Electronics and Telecommunications engineering from the University of Mumbai.

Favourite thing about shopping at Ocado: I love the convenience and choice that Ocado offers our busy household. Discovering we’re out of Ocado Own Brand Kiddo nappies is far less stressful when we can book a next-day slot and have them delivered to the doorstep with all our other groceries! My wife and I love to try new dishes and flavours in the kitchen so the near limitless choice of ingredients helps to keep meal planning exciting too.

Jonathan Wiseman

General Counsel & Chief People Officer

Hi, I’m Jonathan. I’m the General Counsel and Chief People Officer at Ocado Retail with responsibility for our Legal, People and Sustainability functions. My Ocado adventure started in 2013 in the legal team at Ocado Group, for the last three years as Deputy General Counsel, primarily responsible for Ocado Solutions. My Ocado highlight to date was negotiating the terms on which Ocado Group would provide tech and services to Ocado Retail!

Life before Ocado: I worked at Slaughter and May for nine years practising corporate law. I have a BA(Hons) in Classics and English from Oxford University.

Favourite thing about shopping at Ocado: Where to start? Sparing my kids the drudgery of being dragged around a supermarket is enough in itself, but add to that the amazing and ever-expanding range, lovely drivers and incredible service and I’m pretty hooked!

Laura Harricks

Chief Customer Officer

Hi, I’m Laura. I joined Ocado in July 2020, and I’m responsible for leading our end-to-end customer and brand experience.

Life before Ocado: I moved to the UK in 2008 after several years as a management consultant in Australia, France and the USA. In London, I joined Dixons Carphone and worked across a variety of commercial and marketing roles, before becoming the Online Trading and Marketing Director for Carphone Warehouse in 2016. I joined Monsoon Accessorize as Digital Director in 2019, where I was responsible for global ecommerce; also running their digital transformation programme, including a full site re-platform. I hold a Bachelor of Engineering (Mech/Biomed) & Bachelor of Arts (French) from the University of Sydney.

Favourite thing about shopping at Ocado: I love being on the receiving end of our service, I really appreciate the attention we give to what matters as a customer. Lots of delivery slots (Green options included). Wide range so I can decide where the basics will do and where I want to trade up. An offer that goes way beyond groceries – save me with kids essentials, lunchboxes, toys, socks etc. The ease of a “favourite shop”. Plus our service is super reliable and our drivers are the friendliest.