Contact Ocado Retail customers

Find answers to common queries about through our Help Centre, or find out how to get in touch with our friendly customer service team by email, web chat or phone on our contact page

Ocado Zoom customers

Our Zoom service offers same day and next day delivery for a range of over 10,000 products. To learn more, see our Frequently Asked Questions or contact the team at


If you’d like to become an Ocado supplier, head over to our dedicated website to learn more.

Please note: we receive a lot of queries about becoming an Ocado supplier. Unfortunately, we’re unable to respond to every email.


You can find details on all our vacancies and information about working for Ocado Retail at


For all press enquiries please contact:

Please note that sending customer queries to this email address will delay the response.

Our address

Ocado Retail Ltd, Apollo Court, 2 Bishop Square, Hatfield Business Park, Hatfield, Hertfordshire, AL10 9NE.